ECO Closed, But Workflow is in Start

Good day all.  I am new to ARAS and have been going through how our system is set up.  There is a lot of customization done to the database by the previous contractor. 

Currently I have ECOs that have been marked as Completed, Canceled, Released, etc., but the Workflow is still in the Start status.  When I try to step through the Workflow I am given a message stating the ECO is not in the correct state.  How do I fix this problem? 

Thank you for your help.