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unable to open http://localhost/InnovatorServer/Server/InnovatorServer.aspx in browser

gautamk
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Hi there!

I have installed innovator 11 on windows 7.

Mircosoft SQL SERVER - 14.

Configured IIS from Built-in component of Windows 7 - IIS version is 7.5( as per Microsoft document )

IIS is correctly configured. I have created helloworld asp page and placed in in wwwroot just to be sure IIS runs smoothly and the asp page does run. 

.However when accessed localhost/.../InnovatorServer.aspx IIS throws the Error - 

This page isn’t working

localhost is currently unable to handle this request.

HTTP ERROR 500

Any help is highly appreciated. Thank you

Regards,

Gautam

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    Hi Gautam

    1. Ensure that MSSQLServer and World Wide Web Publishing Service services are running.

    2. If yes, check IIS is running.

    3. Also check http://localhost/ and verify it is landing to IIS page

    4. Check .NET Framework 3.5 and 4.8, Internet Information Services is enabled in Turn Windows Features On or Off

    Thank You

    Gopikrishnan

  • Offline in reply to Gopikrishnan

    Hello Gopikrishnan,

    Thank you for your inputs. 

    I checked with all the points you mentioned and everything is in place.

    Guessing ASP.NET is not registered with IIS I ran following command

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319> aspnet_regiis.exe -i 

    Now I am getting following error

    ---------------------------------------------------------------------------------------------------------------------------------------

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <SOAP-ENV:Envelope xmlns:SOAP-ENV="schemas.xmlsoap.org/.../">
    <SOAP-ENV:Body>
    <SOAP-ENV:Fault xmlns:af="www.aras.com/InnovatorFault">
    <faultcode>SOAP-ENV:Server</faultcode>
    <faultstring>
    <![CDATA[
    Database Name Or Database Description Is Wrong. (Check your request and server configuration file)
    ]]>
    </faultstring>
    <detail>
    <af:legacy_detail>
    <![CDATA[
    Database Name Or Database Description Is Wrong. (Check your request and server configuration file)
    ]]>
    </af:legacy_detail>
    <af:exception message=" Database Name Or Database Description Is Wrong. (Check your request and server configuration file)" type="Aras.Server.Core.InnovatorServerException"/>
    </detail>
    </SOAP-ENV:Fault>
    </SOAP-ENV:Body>
    </SOAP-ENV:Envelope>
  • Offline in reply to gautamk

    Hi there,

    I think we should not use the URL directly. Instead when I use "http://localhost/InnovatorServer" it pops up the login page.

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