Hi all
We just started with ARAS and are already struggeling with our browser settings.
No matter which browser I'm using I always see only half of the properties.
I worked through all the settings I found on the ARAS website (link below) but they don't seem to work.
www.aras.com/.../
We have ARAS 11.9 installed and added the Minerva add-in for medical devices.
I as the administrator have may problems setting up the browsers. I really can't imagine setting up all client computers manually to meet the ARAS requirements. There should be an easier way to use ARAS.
Any advice?
Thanks
Chris
Hi Chris
I've created a new item type called purchase request for our internal purchase process.
I've also created a new form and two lists which I wanted to assign to the item type.
Sometimes when I open the item type I only see the top part containing the name of the item typ, singular and plural label and so on.
On Monday I was able to see the lower part too. The part that contains the relationship types, properties, TOC access and so on.
Today I couldn't see the lower part of the item type information. I also couldn't add any information to my lists because the lower part to add texts was missing there too. I would have added a screenshot to the thread but it seems as if there is no such function in this forum.
I'm currently trying to work with Firefox build 62.0.3 (64-Bit), Chrome 69.0.3497.100 and Edge 42.17134.1.0.
Edge seems to be the only browser that's working. At least sometimes.
Right now, without changing anything - I haven't closed the browser for the last six hours, I can see the lower part if the item type. It's currently working (for 20 minutes). I have no idea why and if this will be true for the next hour.
The support documentation provided by ARAS is not very helpful - neither for setting up the browsers nor the handbook on creating new item types and workflows - which is very unsatisfying, especially after paying for A VERY HIGH subscription fee.
Thanks for the support.
Chris
Hi Chris
I've created a new item type called purchase request for our internal purchase process.
I've also created a new form and two lists which I wanted to assign to the item type.
Sometimes when I open the item type I only see the top part containing the name of the item typ, singular and plural label and so on.
On Monday I was able to see the lower part too. The part that contains the relationship types, properties, TOC access and so on.
Today I couldn't see the lower part of the item type information. I also couldn't add any information to my lists because the lower part to add texts was missing there too. I would have added a screenshot to the thread but it seems as if there is no such function in this forum.
I'm currently trying to work with Firefox build 62.0.3 (64-Bit), Chrome 69.0.3497.100 and Edge 42.17134.1.0.
Edge seems to be the only browser that's working. At least sometimes.
Right now, without changing anything - I haven't closed the browser for the last six hours, I can see the lower part if the item type. It's currently working (for 20 minutes). I have no idea why and if this will be true for the next hour.
The support documentation provided by ARAS is not very helpful - neither for setting up the browsers nor the handbook on creating new item types and workflows - which is very unsatisfying, especially after paying for A VERY HIGH subscription fee.
Thanks for the support.
Chris
