Can't get new license

Been like this for over 24 hours, how do I get a license: 

The service you are requesting is currently off-line. We will have this service available again shortly.

Please, try this link again later.

Thanks

Parents
  • Still going, I started trying on Sunday, here I am at Thursday. Why can't I get a license? 

  • Into3D,

    I'm assuming you're trying to get a framework license, requesting the license at https://www.aras.com/support/LicenseKeyService/ and getting that error message. If that's the case, I don't know the particular cause of your issue, but I can verify that it's up and working right now.

    If you're attempting to get a different sort of new license, can you please be more specific about where you're requesting the service and what kind of license you're looking for. With that in hand I can look into the problem.

    Skyler C.

  • Hi.

    Same problem.

    But sometimes i got another message:

    Aras Innovator License Key - Successful

    *** License Request transaction Aborted for Failed License creation

    A License Key for Aras Innovator has been e-mailed to you at:
    Here is my email.

    But in email i get nothing.

Reply
  • Hi.

    Same problem.

    But sometimes i got another message:

    Aras Innovator License Key - Successful

    *** License Request transaction Aborted for Failed License creation

    A License Key for Aras Innovator has been e-mailed to you at:
    Here is my email.

    But in email i get nothing.

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