virtualGetForm persistent error

Environment:

v11 - VPN Connected to network where Aras Innovator is running.

I'm logged into Innovator. I can click around a bit and some calls have no problem at all.

But, when attempting to open one particular ItemType from the main nav (TOC) we're seeing a 404 where the query string tells me it is:

Endpoint/method: virtualGetForm

Params list:
formId=553936F8CF6B486E8D9228C6326D328C
formLastModifiedDate=2019-09-12T20:43:43.88
languageCode=en
itemTypeId=F9DC0965ED5B4A73A4ECE29154A3EBAB
itemTypeLastModifiedDate=2020-03-12T15:06:19.65
databasehash=6c207daa7bd1bf1f8a1d9563c7672844
mode=add

So, the thing just spins until the "Non-responsive" popup asks me to wait or kill the page. Waiting doesn't do anything good...

I'm attempting to look for the function "virtualGetForm" in the NET API docs. I cannot find it.

Further likely pertinent info:

WE CAN do these same ops that spin through VPN connection if we Remote Desktop to a PC inside the network and execute the flow from there.

Super confused! Any insight appreciated!

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