SSVC email message contains incorrect item URL - how to modify?

Here is a visual of what this looks like in the email, notice the hovered URL

Here is a visual of what this looks like in the email, notice the hovered URL

In side Innovator, go to Administration --> File Handling --> Conversion Server and check if you use the correct url there.

Thanks for the reply. I did check there, and that was correctly calling out the server name. Since this post, I found an entry in the Oauth config that referenced localhost, but that wasn't it either. I've been up and down every setting and config file and this has been difficult to track down!

SSVC notifications should reuse some of the AgentService/Conversion server settings. Relevant files can be:

- ConversionServiceConfig.xml
- conversion.config
- Aras.Server.Agent.Service.exe
- Maybe OAuthServer.config
- Maybe InnovatorServerConfig.xml
- Maybe InnovatorServiceConfig.xml (but unlikely)

And of course you might have to restart the related "Aras Innovator Agent" Service and maybe IIS to make the changes active.

You probably have a subscription! Why don´t you ask Aras support? Should be an easy question to them, cause setting up ConversionServer is a daily task for them.

Yes I have done all of that! I hadn’t posted to the forums yet and figured this might be a quick one to solve, but will certainly be taking this to support if not. Your posts around here have been very valuable btw, thank you!