• Vault Error - You have insufficient permissions to open the File.

    Hello all, I'm getting a weird error with the vault using a completely out of the box install of Innovator 2023. No new users, changes to itemtypes, etc. We literally just installed Innovator 2023 and logged in. "Failed to get the File" "You have…
  • You have no default Vault server.

    Dear All, I have a default vault server entry and vault server installed during installation. Still, I receive a weird error "You have no default Vault Server" during file creation. Did anyone face the same issue, if so what fix helped you to resolve…
  • Vaults to a different server folders

    Hi, Is it possible to configure different server folders to use different vaults. Example, I want to have 2 vaults: 1) Public images 2) Internal images. And then define some users to use 'Public images' vault and some users 'Internal images'. And…
  • Errors

    Hello everyone! I can't find the solution to this problem, we did a back up of the system and reinstall another, now I have a problem with creating the documents/ When create the new document getting this error. If someone met or knows that is the reason…
  • File download error with message "user hasn't enough permissions for this file"

    I upload a file to aras, when I want to open it, it show the "System.Web.Services.Protocols.SoapException: User hasn't enough permissions for this file " the detail as below, but I search the file in my vault path ,it really uploaded,does anyone could…
  • Vault File Structure

    Where can I see how this file upload structure came to be? C:\Aras\Vault\YOUR_DB_NAME\FIRST_CHARACTER_OF_ID\SECOND_AND_THIRD_CHARACTERS_OF_ID\REST_OF_ID\FILE_NAME
  • Move an existing Vault into a new instance

    Hi all, I am attempting to create a test instance in order to try out new things in a safe non production environment, and I have created a new Aras instance from scratch and imported everything from the production successfully, the only problem is I…
  • Download the file(from vault) to local system using AML

    How to download the file from Aras vault to Local system using AML/ SOAP request?