• Unable to do a SaveAs for an existing user

    Hello Aras community, Am trying a "SaveAs" for "admin" user using "root" login in order to create a new user, Getting attached error for it. Please let me know if this is the correct way to create a new user, apart from the other ways.
  • Vault Error - You have insufficient permissions to open the File.

    Hello all, I'm getting a weird error with the vault using a completely out of the box install of Innovator 2023. No new users, changes to itemtypes, etc. We literally just installed Innovator 2023 and logged in. "Failed to get the File" "You have…
  • TypeError: Cannot read properties of undefined (reading 'itemTypeGridPlugin')

    Dear team, We are currently using Aras version Release19. However, when attempting to perform searches for both parts and documents, we encounter an error stating "TypeError: Cannot read properties of undefined (reading 'itemTypeGridPlugin')." This…
  • Feature licenses error when activate

    We are using a stand-alone server currently until we get ARAS fully stood up, then we will go live. We received the feature license keys and went to activate feature key but we keep receiving the pictured error below. It also pops up upon entering our…
  • Better version of 'Not a single Item' Error?

    Hello, Does anyone know if it is possible to edit a piece of code to produce a more descriptive error rather than just 'Not a single Item'. I understand the logic behind why this issue occurs and I have my own ways of finding where this error occurs…
  • "ItemIsLockedException" When Creating an ItemType Object

    Hi Aras Community, I'm having an issue and I'm hoping the community can help me solve it! I'm running into a an issue when creating a relationship on an ItemType with a workflow. I'm unable to create/save my new ItemType while getting an arbitrary error…
  • Errors

    Hello everyone! I can't find the solution to this problem, we did a back up of the system and reinstall another, now I have a problem with creating the documents/ When create the new document getting this error. If someone met or knows that is the reason…
  • Error with Activity in Projects

    Hello everyone, I have met the error couple of days and don't know why it happened and how to solve this issue. In Projects, I didn't see the Activity above the tabs Project Plan. They are close or blocked. And when I click to edit the Green Icon…
  • Error while using Express ECO - No team found for the selected part grouping

    While using Express ECO to make mass update to various parts, I am getting the error as shown in the attached image What can be the reason for the error and how to resolve it ?
  • cui_ShowTab_ButtonClick

    Hi, Sometimes, ARAS 12 SP8 displays an error panel saying "The method "cui_ShowTab_ButtonClick" failed." just after opening an item. I don't know how to reproduce it systematically to open a ticket to ARAS support. It seems to occur when I click…
  • Not a single item error when saving on PLM

    Hello, I don't think we have done anything major to our implementation of PLM, but I am getting the following error when I try to modify some parts manually: Not a single item<SOAP-ENV:Envelope xmlns:SOAP-ENV=" ">schemas.xmlsoap.org/.../"><SOAP-ENV…
  • Move an existing Vault into a new instance

    Hi all, I am attempting to create a test instance in order to try out new things in a safe non production environment, and I have created a new Aras instance from scratch and imported everything from the production successfully, the only problem is I…