Hello,
I tried to add item(s) to change and got the below noted message:
The method "PE_AddChangeItem" failed.
Hello,
I tried to add item(s) to change and got the below noted message:
The method "PE_AddChangeItem" failed.
Hello,
Based on the error it looks like this is caused by the quotation mark appearing in the Title of your ECN, and more specifically because the Title is being used as part of the keyed_name. The keyed_name is generated based one or more other properties based on how the properties are configured on the ItemType. By default, the keyed_name of the ECN ItemType is only set to be generated based on the item_number property. My guess is that there was a relatively recent change to add the title property to the keyed name as well and that the other ECN's you're seeing with quotation marks in their titles were created before this change to the keyed name was made.
Could you confirm if this change was indeed made and if it was made recently? You can check which properties are currently controlling the keyed name by logging in as an admin, going to the ECN ItemType, and looking to see which properties have values in the Keyed Name Order column.
As a resolution to this issue, there's a few possible workarounds.
Solution 1 will be the easiest to implement if there isn't a strong reason to keep the title as part of the keyed name.
Chris
Christopher Gillis
Aras Labs Software Engineer
Hello Chris,
Thank you very much for your time and advice. I really appreciate that very much.
Regards,
Jakk