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Not a single item error when saving on PLM

pmateo
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Hello,

I don't think we have done anything major to our implementation of PLM, but I am getting the following error when I try to modify some parts manually:

Not a single item<SOAP-ENV:Envelope xmlns:SOAP-ENV="">schemas.xmlsoap.org/.../"><SOAP-ENV:Body><SOAP-ENV:Fault xmlns:af="">www.aras.com/.../faultcode><faultstring><![CDATA[Not a single item]]></faultstring><detail><af:legacy_detail><![CDATA[Not a single item]]></af:legacy_detail><af:exception message="Not a single item" type="System.Exception"/></detail></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope>

It does not happen to all the parts but this makes things even more confusing because it was not happening before and looks like something is triggering the error on some parts and not others. Has anyone experienced this error before?

PMateo

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    Hi PMateo

    Can you confirm when you are getting this error ?. Is it happening on initial save of a part or opening a part or editing a part ?

    Not a single item is a generic error where the method apply result is expecting one item instead it is a collection of items. 

    Based on some condition from part form, are you trying to populate some relationship tab or something when part is saved initially. If that condition is satisfied you might not get any error else you will get an error. 

    Thank You

    Gopikrishnan R

  • Offline in reply to Gopikrishnan

    Hi,

    It's happening when I edit a part, and regardless of what I edit I am getting the error (I have tried editing the description, adding/deleting documents and CAD documents, part name, etc).

    The issue may be due to the product codes we use for some of the parts, and from the explanation you provided I am feeling more confident about the source of the issue. I will do further testing and let you know; let me know if you have other suggestions.

    Thanks a lot! 

    PMateo

  • Offline in reply to pmateo

    No Problem. If you are able to identify the right method causing this issue, you can debug and analyze. If still facing issue, please send the serverMethod causing this issue.

    Thank You

    Gopikrishnan R

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