I got message "Aras.Server.Core.ItemNotFoundException" when i create a user.

Also, there are no icons in TOC.

Please help.  Thank you!

  • Hi Yoo,

    My initial guess is that somehow you got an incomplete installation. Which version of Innovator are you using? Can you try searching for the user ItemType, to ensure it exists? How are you trying to create a user?

    The user ItemType is a core ItemType, and therefore should be present within every Innovator instance. The fact that you're also missing TOC icons makes me believe that your environment is somehow misconfigured.