Item Versionable

Hello,

Item properties can show up as Restricted in a couple different cases, the most common being that the user does not have permissions to view the item. Can you ensure that the user you're logging in as has permissions to get the item? You can check this both on the ItemType or directly from the work item by selecting to Views > Permissions > View in the menu of the item's tab.

Chris

Christopher Gillis

Aras Labs Software Engineer

Hello,

Item properties can show up as Restricted in a couple different cases, the most common being that the user does not have permissions to view the item. Can you ensure that the user you're logging in as has permissions to get the item? You can check this both on the ItemType or directly from the work item by selecting to Views > Permissions > View in the menu of the item's tab.

Chris

Christopher Gillis

Aras Labs Software Engineer

Hi Chris

Yes, user have full access to the item type and even for admin login, it is showing as restricted. 

When we checked the versionable in Item type and discipline as Automatic, this work items are showing as restricted but if we revert back the changes, we are able to see the work item.

Thanks

What version of Aras Innovator are you using?

Hi Chris

We are using ARAS 9 Version 11.0

Hello,

I wasn't able to reproduce this issue on the OOTB Express EDR ItemType. Which ItemType are you using in your environment?

Chris

Hi Chris

Its a custom item type, I have created. Workflow is attached to this item type itself and initially it was Non Versionable and I changed it to versionable.

Note: When I create a new item type and make it as versionable, it works as expected but when changing from non versionable to versionable in existing item type, I'm getting this issue

Thank You

Hi Chris

This happens only after creating 5 to 10 records in that item type