"ItemIsLockedException" When Creating an ItemType Object

Hi Aras Community,

I'm having an issue and I'm hoping the community can help me solve it!  I'm running into a an issue when creating a relationship on an ItemType with a workflow. I'm unable to create/save my new ItemType while getting an arbitrary  error of "ItemIsLockedException".

When I remove the workflow from my new ItemType I'm able to create and save an object no problem. When I add the workflow back on, I can fill out my form, but as soon as I try to save my item it gives me the lock error. 

I'm happy to help with any other info you might need. 

Thank you in advance!

-Mickey S. 

  • Your Workflow seems to do "something" automatic, but it´s not easy to tell.

    1. Do you have fully build the Workflow by yourself? Do you use Workflow Methods?

    2. Is your Workflow connected to a Lifecycle?

    3. Do you just get the error message when adding a relationship, or also in other scenarios?

    4. Is your Relationship ItemType the same as your parent ItemType, or do you link a different ItemType?

  • Hi there!

    Thanks for you response. I've added some details about the questions you had. 

    1. Do you have fully build the Workflow by yourself? Do you use Workflow Methods? I copied an existing workflow which was close enough for what we needed for me to make some modifications on. .No workflow methods. 

    2. Is your Workflow connected to a Lifecycle? Yes, the ItemType (manufacturing part request) contains a lifecycle and workflow. 

    3. Do you just get the error message when adding a relationship, or also in other scenarios? The error message happens when I try and create a new manufacturing part request. It allows me to fill out the form, although once I try and save my request, It spits out the "ItemIsLockedException" error. 

    4. Is your Relationship ItemType the same as your parent ItemType, or do you link a different ItemType? See Screenshot

  • Here's a screenshot of my error