Blank Screen After login depending on users - Aras Innovator 12 -

Hi Laurent,

this one reminds of one of my older issues. 

Do your users have a correct "clock". Is the "clock" on your server correct? Sounds like a stupid reason, but I was surprised that other faced the same. Check out this one:

https://community.aras.com/f/community/35890/blank-screen-after-login---aras-innovator-12

Hi Laurent,

Even I had the same issue. Please check User Clock. 5minutes also will result in blank screen.

Thanks,

Pankaj

Dear Pankaj,
Thank you for considering my request. I have seen that it could come from a problem of clock synchronization but I don't think it is that. Indeed, from the same environment (my computer), I can establish connections with some users and for others it is impossible, I get this blank screen. I can't understand how this is possible, except maybe for a problem in the database.
Sincerely.
Laurent

Dear Angelap,

thank for the suggestion. I already explore this option, Computers were perfectly synchronized. The weird thing is that from the same environment, some users can login succesfully and others cannot.

I have reinstalled a former version of the virtual machine that support Aras, I was obliged due to the fact I needed an operationnal version today.

I am now suspicious about something that happens and that requires the suppression of the activities history of the browser. Nevertheless, I was not aware of that and I did not test it. Now  I am working with the restored version.

Regards.

Laurent