Application is not Exist in Innovator

Im trying to get some of the modules (if that is the right term) installed using the Aras updater.

I go through the wizard, download, then choose to install. Enter the URL/Credentials/DBname, then i get an error.

What am i doing wrong? 

Im thinking it may be something as simple as i dont have the right license? Or i have not setup the solutions module properly?

Thanks.

Parents
  • Anyone have any suggestions? Any at all?

  • Can you confirm the innovator URL you are trying to use ? Also is the application accessible in browser ? Try using the URL without /client

    http://localhost/InnovatorServer/

  • if i go to /innovatorserver it adds /client for me. but i have been using the public url i think, let me try localhost.

  • 2021-02-02 12:32:21,479 [10] INFO Aras.Tools.ArasUpdateGui.Logger Checking package started: 'C:\ProgramData\Aras\ArasUpdate\TD\12.0.1139\package.config'
    2021-02-02 12:32:21,514 [10] INFO Aras.Tools.ArasUpdateGui.Logger Checking package finished
    2021-02-02 12:32:21,524 [10] INFO Aras.Tools.ArasUpdateGui.Logger Installation of the package started : 'TD' from 'C:\ProgramData\Aras\ArasUpdate\TD\12.0.1139' directory
    2021-02-02 12:32:21,525 [10] INFO Aras.Tools.ArasUpdateGui.Logger CompatibilityPackage started
    2021-02-02 12:32:21,547 [10] INFO Aras.Tools.ArasUpdateGui.Logger Checking module 'DB' compatibility.
    2021-02-02 12:32:21,548 [10] INFO Aras.Tools.ArasUpdateGui.Logger Application started
    2021-02-02 12:32:21,723 [10] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'VersionServiceUpdate' is found in DB.The value : '0'.
    2021-02-02 12:32:21,724 [10] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
    2021-02-02 12:32:21,725 [10] INFO Aras.Tools.ArasUpdateGui.Logger Application started
    2021-02-02 12:32:21,859 [10] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Variable 'Technical Documentation' should not exist in the DB.}
    2021-02-02 12:32:21,860 [10] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
    2021-02-02 12:32:21,870 [10] INFO Aras.Tools.ArasUpdateGui.Logger Application started
    2021-02-02 12:32:22,017 [10] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Application is not exist in Innovator (com.aras.innovator.solution.PLM).}
    2021-02-02 12:32:22,019 [10] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
    2021-02-02 12:32:22,030 [10] INFO Aras.Tools.ArasUpdateGui.Logger Application started
    2021-02-02 12:32:22,187 [10] INFO Aras.Tools.ArasUpdateGui.Logger The innovator DB contains AML package with name : 'com.aras.innovator.tdf'.
    2021-02-02 12:32:22,188 [10] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
    2021-02-02 12:32:22,200 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
    2021-02-02 12:32:22,201 [10] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '12.0 None'.
    2021-02-02 12:32:22,404 [10] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
    2021-02-02 12:32:22,406 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
    2021-02-02 12:32:22,416 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
    2021-02-02 12:32:22,418 [10] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '12.0 SP1'.
    2021-02-02 12:32:22,531 [10] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
    2021-02-02 12:32:22,532 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
    2021-02-02 12:32:22,543 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
    2021-02-02 12:32:22,544 [10] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '12.0 SP2'.
    2021-02-02 12:32:22,660 [10] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
    2021-02-02 12:32:22,661 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
    2021-02-02 12:32:22,673 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
    2021-02-02 12:32:22,674 [10] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '12.0 SP3'.
    2021-02-02 12:32:22,795 [10] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
    2021-02-02 12:32:22,796 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
    2021-02-02 12:32:22,810 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
    2021-02-02 12:32:22,811 [10] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '12.0 SP4'.
    2021-02-02 12:32:22,932 [10] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
    2021-02-02 12:32:22,933 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
    2021-02-02 12:32:22,944 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
    2021-02-02 12:32:22,945 [10] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '12.0 SP5'.
    2021-02-02 12:32:23,078 [10] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
    2021-02-02 12:32:23,079 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
    2021-02-02 12:32:23,090 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
    2021-02-02 12:32:23,091 [10] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '12.0 SP6'.
    2021-02-02 12:32:23,219 [10] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
    2021-02-02 12:32:23,220 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
    2021-02-02 12:32:23,230 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
    2021-02-02 12:32:23,231 [10] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '12.0 SP7'.
    2021-02-02 12:32:23,362 [10] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
    2021-02-02 12:32:23,363 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
    2021-02-02 12:32:23,374 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
    2021-02-02 12:32:23,375 [10] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '12.0 SP8'.
    2021-02-02 12:32:23,506 [10] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
    2021-02-02 12:32:23,507 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
    2021-02-02 12:32:23,518 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
    2021-02-02 12:32:23,519 [10] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '12.0 SP9'.
    2021-02-02 12:32:23,650 [10] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
    2021-02-02 12:32:23,654 [10] WARN Aras.Tools.ArasUpdateGui.Logger Variable 'Technical Documentation' should not exist in the DB.
    Application is not exist in Innovator (com.aras.innovator.solution.PLM).
    2021-02-02 12:32:23,660 [10] INFO Aras.Tools.ArasUpdateGui.Logger CompatibilityPackage finished
    2021-02-02 12:32:23,664 [10] ERROR Aras.Tools.ArasUpdateGui.Logger Aras.Tools.ArasUpdateCore.Implementations.Commands.CheckCompatibilityPackageCommand: Variable 'Technical Documentation' should not exist in the DB.
    Application is not exist in Innovator (com.aras.innovator.solution.PLM).
    2021-02-02 12:32:23,666 [10] INFO Aras.Tools.ArasUpdateGui.Logger Operation 'Install' failed

  • if i try the manual import tool i get this error, 

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