Blank Screen After login - Aras Innovator 12

Hi All,

New innovator setup implemented at our office version 12, i can login to clients without any issues but only having trouble with some machines like it goes to blank screen login.

1. I can see login page appears.

2. once login is performed, it goes to blank screen with windows 10 pro.

Tried with admin login as well.

Please help me to get the solution.



  • Open the browser debugger console first before starting Innovator. Normally the error message there are useful to find the issue.

    I actually had a similar issue. I still saw the login screen, but login itself failed. This one was caused by wrong timing on the server machine, so client tokens didn´t match the server time and simple were invalid for the server.

  • Amazing, I have struggled so much with this on different instances!

    How did you solve the timing issue?

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