Hi,
I have installed ARAS PLM and while tring to access it. I am experiencing following issue. Please help in resolving this issue
The requested page cannot be accessed because the related configuration data for the page is invalid.
Detailed Error Information:
Module
IIS Web Core
Notification
BeginRequest
Handler
Not yet determined
Error Code
0x80070021
Config Error
This configuration section cannot be used at this path. This happens when the section is locked at a parent level. Locking is either by default (overrideModeDefault="Deny"), or set explicitly by a location tag with overrideMode="Deny" or the legacy allowOverride="false".
Config File
\\?\C:\Program Files (x86)\Aras\Innovator\Innovator\web.config
Requested URL
localhost:80/InnovatorServer
Physical Path
C:\Program Files (x86)\Aras\Innovator\Innovator
Logon Method
Not yet determined
Logon User
Not yet determined
Config Source:
3: <system.webServer>
4: <handlers accessPolicy="Read, Script" />
5: <directoryBrowse enabled="false" />
More Information:
This error occurs when there is a problem reading the configuration file for the Web server or Web application. In some cases, the event logs may contain more information about what caused this error.
Regards,
Adarsh
Hi Adarsh,
Please confirm that you have the following components installed on your machine:
.NET 3.5 (required on all clients)
.NET 4.5.2 (required on server)
MSXML 6
ASP.NET
If you confirm that all components are installed on your client/server machine and this issue is not resolved, try registering your ASP version with IIS using the command below.
windir%Microsoft.NETFrameworkv4.0.30319aspnet_regiis.exe –iru
Additionally, please be sure to clear your browser cache after making any configuration changes.
Chris
___________________________________
Christopher Gillis
Aras Labs Software Engineer
Hi,
Sorry to hijack this thread but I seem to have the exact same problem after installing Aras.
Pretty sure I have all the pre-requisites in place but I am using server 2016 which has the default .NET 4.6 installed, MSXML 6, ASP.NET 4.
Tried running the command above but it wasn't recognised.
Any help would be appreciated.
Steve.
Hi Steve,
It seems the command from my response got corrupted and doesn't include any of the slashes needed.
Please try the command(s) below.
%windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe –iru%windir%\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -iru
Chris
Christopher Gillis
Aras Labs Software Engineer
Hi Chris,
Thanks for coming back. This is the response I got from the commands.
C:\Users\Administrator>%windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe -iru
Microsoft (R) ASP.NET RegIIS version 4.0.30319.0
Administration utility to install and uninstall ASP.NET on the local machine.
Copyright (C) Microsoft Corporation. All rights reserved.
Start installing ASP.NET (4.0.30319.0).
This option is not supported on this version of the operating system. Administrators should instead install/uninstall ASP.NET 4.5 with IIS8 using the "Turn Windows Features On/Off" dialog, the Server Manager management tool, or the dism.exe command line tool. For more details please see go.microsoft.com/.../.
Finished installing ASP.NET (4.0.30319.0).
C:\Users\Administrator>%windir%\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -iru
Microsoft (R) ASP.NET RegIIS version 4.0.30319.0
Administration utility to install and uninstall ASP.NET on the local machine.
Copyright (C) Microsoft Corporation. All rights reserved.
Start installing ASP.NET (4.0.30319.0).
This option is not supported on this version of the operating system. Administrators should instead install/uninstall ASP.NET 4.5 with IIS8 using the "Turn Windows Features On/Off" dialog, the Server Manager management tool, or the dism.exe command line tool. For more details please see go.microsoft.com/.../.
Finished installing ASP.NET (4.0.30319.0).
Steve.
Hi Chris,
The error message from the command gave me a lead. ASP.NET role wasn't added during IIS install so added that and we seem to have got a login prompt.
Hopefully that's sorted it out.
Thanks for your help.
Steve.
Hi Chris,
Everything seems to be working now. For our evaluation purposes is it possible to get the sample data installed on the current SP12. It's suggested that the test data is for V11 but it complains about revisions and fails to install.
Regards
Steve.
Hi,
I have the following verified ans still receive this same 500.19 error on Windows sever 2016 installation
.NET 3.5 (required on all clients)
.NET 4.6 (I believe works in place of .NET 4.5.2 (required on server))
MSXML 6
ASP.NET
It also appear I have the ASP.NET role on IIS installed. I have an issue on the handlers line.
Config Source:
3: <system.webServer>
4: <handlers accessPolicy="Read, Script" />
5: <directoryBrowse enabled="false" />
Any help would be much appreciated.
Thanks,
Jay
Detailed Error Information:
Module
IIS Web Core
Notification
BeginRequest
Handler
Not yet determined
Error Code
0x80070021
Config Error
This configuration section cannot be used at this path. This happens when the section is locked at a parent level. Locking is either by default (overrideModeDefault="Deny"), or set explicitly by a location tag with overrideMode="Deny" or the legacy allowOverride="false".
Config File
\\?\C:\Program Files (x86)\Aras\Innovator\Innovator\web.config
Requested URL
localhost:80/InnovatorServer
Physical Path
C:\Program Files (x86)\Aras\Innovator\Innovator
Logon Method
Not yet determined
Logon User
Not yet determined
I made some progress...
This site helped a lot:
stackoverflow.com/.../http-error-500-19-and-error-code-0x80070021
Specifically...
Windows Server 2016, IIS 10.
Went to server manager, click add roles and features
In the roles section choose: Web ServerUnder Security sub-section choose everything
Under Application Development choose .NET Extensibility 4.6, ASP.NET 4.6 and both ISAPI entries (you may get asked to add when ASP.NET 4.6 is checked)
In the features section choose: NET 3.5, .NET 4.6, ASP.NET 4.6
In the web server section choose: Web Server (all), Management Tools (IIS Management Console and Management Service)
After doing this I have an Aras login screen and able to login.