Bryanjscott777 - Tuesday, July 5, 2016 10:11 AM:
edonahue - Friday, July 15, 2016 4:54 PM:
Could you provide a screenshot(s) of your workflow configuration so I can get a better idea of the configuration? Thanks!
Bryanjscott777 - Monday, July 18, 2016 9:24 AM:
Good morning Eli,
I have attached a screenshot of the workflow that I have been testing with, this workflow has (3) assignments.
Thank you so much for looking into this...
edonahue - Wednesday, July 20, 2016 2:53 PM:
I did a little digging on this behavior, and it appears that you are experiencing a known issue in Innovator 11.0 that has since been resolved in versions 11.0 SP2 and newer. If you would like to test this functionality before you begin your subscription, you can download the installer for Innovator 11.0 SP5 and set up a test in the newer environment.
Bryanjscott777 - Wednesday, July 20, 2016 3:14 PM:
Good afternoon Eli,
Good information, we actually do have an 11.0 SP5 installation, but I haven't tried the reminder email test on it yet, I'll do that before the end of this week.
Another question on this subject, do I need to have an email notification setup with an "On Remind" event for the reminder emails to be sent? My thought was that the Aras would send out these reminders based on/using the standard notification email setup in the workflow.
Thank you for taking the time to investigate this.
edonahue - Wednesday, July 20, 2016 4:10 PM:
Yes, you will need to create OnRemind notifications and set up the Scheduler Service to have Innovator automatically send reminder emails based on the Workflow Activity's properties.
Bryanjscott777 - Tuesday, July 26, 2016 2:37 PM:
I finally had a chance to test this on our 11.0 SP5 installation, everything is working great!
Thank you again for looking into this and providing the solution, I likely never would have tried it on the newer instance if you had not mentioned it.