client side error: variant management sample application, Installation fails through Aras Update

Hi, How are you doing? I have 2 questions to ask.

1) I installed variant management sample application from github/araslabs into my aras innovator through manual installation because Aras update is not working in my system. After installation, Innovator acting strangely. when i want to create a new item in process plan, its showing client side error: The method "mpp_OnShowProcessPlan" failed. aras_object: "undefined" : "invalid assignment left-hand side" Client Side Error.

2)when i'm trying to install any packages from Aras Update, installation is failing. for example, when i try to install QMS, the error log is something like this

2019-06-14 22:53:45,102 [8] INFO Aras.Tools.ArasUpdateGui.Logger Checking package started: 'C:\ProgramData\Aras\ArasUpdate\QMS\11.0.1030\package.config'
2019-06-14 22:53:45,109 [8] INFO Aras.Tools.ArasUpdateGui.Logger Checking package finished
2019-06-14 22:53:45,129 [8] INFO Aras.Tools.ArasUpdateGui.Logger Installation of the package started : 'QMS' from 'C:\ProgramData\Aras\ArasUpdate\QMS\11.0.1030' directory
2019-06-14 22:53:45,133 [8] INFO Aras.Tools.ArasUpdateGui.Logger CompatibilityPackage started
2019-06-14 22:53:45,141 [8] INFO Aras.Tools.ArasUpdateGui.Logger Checking module 'IS' compatibility.
2019-06-14 22:53:45,160 [8] INFO Aras.Tools.ArasUpdateGui.Logger LoadFile started
2019-06-14 22:53:45,162 [8] INFO Aras.Tools.ArasUpdateGui.Logger Loading File : 'C:\Program Files (x86)\Aras\Innovator\Innovator\Client\scripts\include\rev.inc'.
2019-06-14 22:53:45,163 [8] INFO Aras.Tools.ArasUpdateGui.Logger LoadFile finished
2019-06-14 22:53:45,170 [8] INFO Aras.Tools.ArasUpdateGui.Logger LoadFile started
2019-06-14 22:53:45,186 [8] INFO Aras.Tools.ArasUpdateGui.Logger Loading File : 'C:\Program Files (x86)\Aras\Innovator\Innovator\Client\scripts\include\build.inc'.
2019-06-14 22:53:45,193 [8] INFO Aras.Tools.ArasUpdateGui.Logger LoadFile finished
2019-06-14 22:53:45,204 [8] INFO Aras.Tools.ArasUpdateGui.Logger Custom started
2019-06-14 22:53:45,211 [8] INFO Aras.Tools.ArasUpdateGui.Logger Custom check the property : 'Version.Check'. The value : 'true'.
2019-06-14 22:53:45,221 [8] INFO Aras.Tools.ArasUpdateGui.Logger Custom finished
2019-06-14 22:53:45,231 [8] INFO Aras.Tools.ArasUpdateGui.Logger Checking module 'DB' compatibility.
2019-06-14 22:53:45,239 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:45,315 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'VersionServiceUpdate' is found in DB.The value : '0'.
2019-06-14 22:53:45,316 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:45,326 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:45,390 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'Application Core' is found in DB.The value : '11.0R1'.
2019-06-14 22:53:45,391 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:45,405 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:45,465 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'Quality Management System' is found in DB.
2019-06-14 22:53:45,466 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:45,478 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:45,540 [8] INFO Aras.Tools.ArasUpdateGui.Logger The innovator DB contains AML package with name : 'com.aras.innovator.cmf'.
2019-06-14 22:53:45,542 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:45,564 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:45,637 [8] INFO Aras.Tools.ArasUpdateGui.Logger The innovator DB contains AML package with name : 'com.aras.innovator.solution.PLM'.
2019-06-14 22:53:45,639 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:45,656 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
2019-06-14 22:53:45,671 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP9'.
2019-06-14 22:53:45,756 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
2019-06-14 22:53:45,763 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
2019-06-14 22:53:45,781 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
2019-06-14 22:53:45,802 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP10'.
2019-06-14 22:53:45,874 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
2019-06-14 22:53:45,876 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
2019-06-14 22:53:45,894 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
2019-06-14 22:53:45,916 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP11'.
2019-06-14 22:53:46,006 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
2019-06-14 22:53:46,008 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
2019-06-14 22:53:46,027 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
2019-06-14 22:53:46,051 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP12'.
2019-06-14 22:53:46,189 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
2019-06-14 22:53:46,191 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:46,282 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Variable 'Product Engineering' is not found in DB or value of DB variable 'Product Engineering' in the Innovator DB is not equal to '11.0R3'.}
2019-06-14 22:53:46,284 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:46,306 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:46,398 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'Product Engineering' is found in DB.The value : '11.0R4'.
2019-06-14 22:53:46,399 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:46,433 [8] INFO Aras.Tools.ArasUpdateGui.Logger Checking module 'DB_Optional_OC_Settings' compatibility.
2019-06-14 22:53:46,458 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:46,547 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'VersionServiceUpdate' is found in DB.The value : '0'.
2019-06-14 22:53:46,549 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:46,578 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:46,681 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'Application Core' is found in DB.The value : '11.0R1'.
2019-06-14 22:53:46,688 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:46,718 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:46,831 [8] INFO Aras.Tools.ArasUpdateGui.Logger The innovator DB contains AML package with name : 'com.aras.innovator.cmf'.
2019-06-14 22:53:46,832 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:46,863 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:46,972 [8] INFO Aras.Tools.ArasUpdateGui.Logger The innovator DB contains AML package with name : 'com.aras.innovator.solution.PLM'.
2019-06-14 22:53:46,976 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:47,008 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:47,122 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Variable 'Office Connector' is not found in DB.}
2019-06-14 22:53:47,124 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:47,156 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
2019-06-14 22:53:47,188 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP9'.
2019-06-14 22:53:47,297 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
2019-06-14 22:53:47,301 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
2019-06-14 22:53:47,335 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
2019-06-14 22:53:47,368 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP10'.
2019-06-14 22:53:47,489 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
2019-06-14 22:53:47,508 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
2019-06-14 22:53:47,544 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
2019-06-14 22:53:47,584 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP11'.
2019-06-14 22:53:47,697 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Incompatible version of Innovator}
2019-06-14 22:53:47,699 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
2019-06-14 22:53:47,737 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence started
2019-06-14 22:53:47,778 [8] INFO Aras.Tools.ArasUpdateGui.Logger Required version of Innovator : '11.0 SP12'.
2019-06-14 22:53:47,914 [8] INFO Aras.Tools.ArasUpdateGui.Logger InnovatorDependence finished
2019-06-14 22:53:47,917 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:48,072 [8] WARN Aras.Tools.ArasUpdateGui.Logger String[] {Variable 'Product Engineering' is not found in DB or value of DB variable 'Product Engineering' in the Innovator DB is not equal to '11.0R3'.}
2019-06-14 22:53:48,080 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:48,120 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application started
2019-06-14 22:53:48,256 [8] INFO Aras.Tools.ArasUpdateGui.Logger Variable 'Product Engineering' is found in DB.The value : '11.0R4'.
2019-06-14 22:53:48,257 [8] INFO Aras.Tools.ArasUpdateGui.Logger Application finished
2019-06-14 22:53:48,303 [8] WARN Aras.Tools.ArasUpdateGui.Logger Variable 'Office Connector' is not found in DB.
2019-06-14 22:53:48,348 [8] INFO Aras.Tools.ArasUpdateGui.Logger CompatibilityPackage finished
2019-06-14 22:53:48,389 [8] ERROR Aras.Tools.ArasUpdateGui.Logger Aras.Tools.ArasUpdateCore.Implementations.Commands.CheckCompatibilityPackageCommand: Variable 'Office Connector' is not found in DB.
2019-06-14 22:53:48,479 [8] INFO Aras.Tools.ArasUpdateGui.Logger Operation 'Install' failed

please help me guys if you have any idea.

Thanks in advance.

  • Hello,

    1. Could you confirm if MPP was working prior to the installation of the Variant Management sample app? If so, could you confirm that you installed this release of the sample app which was written for 11.0 SP12 specifically?
    2. In regards to your QMS installation, could you confirm if you have PE 11.0 R3 installed in your system? This is a pre-requisite for installing QMS. Additionally, you can uncheck the Optional Office Connector Settings when selecting which features you want to install unless you specifically have the Office Connector installed in your environment.

    Chris

    Christopher Gillis

    Aras Labs Software Engineer

  • Hi Chris,

    Thanks for your response. i think i installed Master branch which is for SP15, i removed and installed which for SP12, After that, magically QMS also installed. Thanks alot Chris.