classification options not coming on client machines, everything working fine on server. kindly help me in resolving it.
refer below snap, yellow highlighted options not coming on clients machine
We are using [ARAS 11 Build version 6073] and we are using same browser [firefox 31 esr] on both client and server.
Also we have tried other options like firefox 38 esr and IE 9, 10, 11 as per given specification in documentation, we have cleared cache and temp files but not getting classification options. Need your valuable support in resolving it.
I looked through our old issues filed against the first release of version 11.0, but I didn't see anything related to the issue you're seeing.
Could you try opening up your browser developer tools (typically launched by pressing F12) just before opening the classification dialog to see if there's an error being thrown silently?
Aras Labs Software Engineer