11SP12 with MPP11.0R3 and CAD to PDF Converter

We installed Innovator 11SP12 and then installed the CAD to PDF converter.  It converts Solidworks to PDF in CAD documents no problem.

Then we installed MPP11.0R3 and created a simple process plan.

When we try to publish the process plan to HTML or PDF the conversion task fails.  The error is: 

Aras.ConversionFramework.Exceptions.EventCallbackErrorException: See inner exception for details: ---> System.Exception ---> System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.IO.FileLoadException: Could not load file or assembly 'Conversion.Base, Version=11.0.0.6812, Culture=neutral, PublicKeyToken=524d880b05474146' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMarkHandle stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName, ObjectHandleOnStack type)
at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName)
at System.Type.GetType(String typeName)
at Aras.ConversionFramework.ConverterCreator.GetType(String converterName) in E:\Builds\Innovator_RELS11-0-SP12\6920-RELS11-0-SP12\Innovator.git\CompilableCode\ConversionFramework\ConversionService\ConverterCreator.cs:line 43
at Aras.ConversionFramework.ConversionServer.ConversionService.Convert(String taskAML) in E:\Builds\Innovator_RELS11-0-SP12\6920-RELS11-0-SP12\Innovator.git\CompilableCode\ConversionFramework\ConversionService\ConversionService.cs:line 104
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.EndInvoke(IAsyncResult asyncResult)
at Aras.ConversionFramework.Proxy.ConversionService.EndConvert(IAsyncResult asyncResult) in E:\Builds\Innovator_RELS11-0-SP12\6920-RELS11-0-SP12\Innovator.git\CompilableCode\_CommonFiles\ConversionService\ConversionService.cs:line 84
at Aras.Server.Core.InvokeStandardConverter.ConvertCallback(IAsyncResult ar) in E:\Builds\Innovator_RELS11-0-SP12\6920-RELS11-0-SP12\Innovator.git\CompilableCode\Core\InternalMethods\InvokeStandardConverter.cs:line 110
--- End of inner exception stack trace ---
at Aras.ConversionFramework.Models.ConversionTask.<>c__DisplayClass40_0.<OnConvertCompleted>b__1() in E:\Builds\Innovator_RELS11-0-SP12\6920-RELS11-0-SP12\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTask.cs:line 280
at Aras.ConversionFramework.Models.ConversionTaskEventHandler.Execute(ConversionTask task) in E:\Builds\Innovator_RELS11-0-SP12\6920-RELS11-0-SP12\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTaskEventHandler.cs:line 182
--- End of inner exception stack trace ---
at Aras.ConversionFramework.Models.ConversionTaskEventHandler.Execute(ConversionTask task) in E:\Builds\Innovator_RELS11-0-SP12\6920-RELS11-0-SP12\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTaskEventHandler.cs:line 257
at Aras.ConversionFramework.Models.ConversionTask.ExecuteEventHandlers(ConversionTaskEventType eventType) in E:\Builds\Innovator_RELS11-0-SP12\6920-RELS11-0-SP12\Innovator.git\CompilableCode\ConversionFramework\ConversionManager\Models\ConversionTask.cs:line 346

I highlighted the part that seems to be the issue - the CAD to PDF installation updates the Conversion.Base.dll and ConversionManager.dll to version 11.0.0.6920 (from 11.0.0.6812).

Both files are in three locations on the server -

Innovator\Server\bin

Innovator\ConversionServer\bin

Innovator\AgentService\bin

Oddly, the Supprt Matrix at https://www.aras.com/SubscriberPortal/support.aspx shows that Innovator11.0SP12 supports MPP11.0R3 with hotfix-054618 (which says it is for Innovator11.0SP11) but the hotfix didn't help anything.

Does anyone have this working?  Any ideas?

Thanks!

Parents
  • Hi rdraut,

    It sounds like there may be a conflict somewhere between the HTML to PDF Converter/Publisher, the CAD to PDF Converter, and the hotfix for MPP. I recommend contacting Aras Support (support@aras.com) with this issue, as they will have more details about the hotfix and underlying issue.

    Eli


    Eli Donahue

    Aras Labs Lead Engineer

Reply
  • Hi rdraut,

    It sounds like there may be a conflict somewhere between the HTML to PDF Converter/Publisher, the CAD to PDF Converter, and the hotfix for MPP. I recommend contacting Aras Support (support@aras.com) with this issue, as they will have more details about the hotfix and underlying issue.

    Eli


    Eli Donahue

    Aras Labs Lead Engineer

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