Getting exception while login

When I try to hit ARAS URL, I am getting this ERROR message on browser

SOAP-ENV:Server Database Name Or Database Description Is Wrong.
(Check your request and server configuration file) Database Name Or Database Description Is Wrong.
(Check your request and server configuration file)

Can anyone please help me regarding this?

In event logs received the message

The Aras Innovator Agent (AgentService_InnovatorServer) service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

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