User Preferences Not saved on logout

Offline pcapon over 2 years ago

Hello,

when ordering adding/removing columns to the parts overview the layout is not saved. (on logout)

When logging on the next time all columns are set back to the default...

This has been working up untill a few months ago.

Browser: Chrome 95.0.4638.54

Version : Innovator Version 11.0 SP12 Build: 6920

Thanks for any hints/tips...

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AngelaIp over 1 year ago in reply to Jen Caputo +1

In newer Innovator version Aras added a button that allows users to save the preferences. Not sure if it´s already in 11SP10, but it´s common in Innovator 12. If user don´t save the layout by themselves…

Offline Jen Caputo over 1 year ago

We are seeing the same thing, it appears to have started happening when we removed IE from users machines and forced Edge/Chrome.

We are running Inn 11 SP10. Did you ever find a solution?
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AngelaIp over 1 year ago in reply to Jen Caputo

In newer Innovator version Aras added a button that allows users to save the preferences. Not sure if it´s already in 11SP10, but it´s common in Innovator 12. If user don´t save the layout by themselves, it will always be reset.

Button looks like this (Save layout):
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