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We are using a stand-alone server currently until we get ARAS fully stood up, then we will go live. We received the feature license keys and went to activate feature key but we keep receiving the pictured error below. It also pops up upon entering our…

Good day all. I am trying to set up the ECN for a group of users to be able to create them. I have an Identity called sm_TODO that has the users in it. I have added the Identity to the Can Add section of the ECN. One of my users still has the button for…

I have some power users I'd like to give the ability to unlock/unclaim items that other users have locked/claimed. I don't want to give them full admin rights and can't find the method, action, permission, etc... to allow the " Unclaim " action. This…

I have disabled the root user and don't know, how to restore. Admin user don't have the permission. I found this solution: https://community.aras.com/f/archive/365/support-q-amp-a---how-can-i-restore-the-root-user But SQL remains following error:…

Hi, I'm facing new issue sharing the BOM with users. Users who has proper permission cannot see the part information as attached picture "Limited(Red)". Super user only can see the all item whether they are preliminary or released. Do you have…

Hi All, We've just added new user as design engineer account by super user (root). And log in by new sample user who is design engineer. But product menu is invisible from this new user. I think my process is not correct. < design engineer…

I upload a file to aras, when I want to open it, it show the "System.Web.Services.Protocols.SoapException: User hasn't enough permissions for this file " the detail as below, but I search the file in my vault path ,it really uploaded,does anyone could…

Hello everyone, I'm barely new in the Aras World and I have some issue. The website specify that Project is available into the "Open" version. But I can't find the ItemType, nothing appears onto the "Portfolio" TOC. (I searched into database too)…