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We have 5 floating licenses of xPlmCad connector. Sometimes, the license is not released when the user logs out. We were given a new key to use and we want to try it out. How\Where do I check to see if the floating license is in use? It would be great…

I logged in using user1 and I consumed a feature license. I checked the license manager in the aras client and saw the consumed license of user1, I left it overnight and check the license manager the next day the consumed license is gone. Is there a way…

Hi community, since this morning I get following popup dialog whenever I start-up Innovator: I haven´t seen the error message before and I am unsure what can cause this one to appear. I made some investigation and this is what I can tell so far…

We are using a stand-alone server currently until we get ARAS fully stood up, then we will go live. We received the feature license keys and went to activate feature key but we keep receiving the pictured error below. It also pops up upon entering our…

Hi All, I have Aras.PremierSubscription License activated on my Instance , However my self service reporting is still not active, could someone please help me regarding what else is required to activate the reporting service. Thanks.

Activating features is covered on page 61/74 in this guide: https://www.aras.com/-/media/files/documentation/installation-and-configuration/en/12-0/aras-innovator-120--installation-guide.ashx That's so clicky I can't help but think there has to be a…

Tried to login to the aras platform today after a while, and get the error " The Database is not available:License Key is invalid." So I tried to request the license key again, but in the request form it wont allow me to put in my desktops MAC address…

Hello, note that if you get this message when you try to activate a feature it means you have reached the maximum activation and you shall ask for more. Activation Error Activation Key validation failed. Please contact Aras ( licenses@aras…