Hi community,
when user "star" the Innovator link in the browser, it can happen that the login token is part of the link. The next time they try to open Innovator it will not work, as they work with an outdated token. Typically users get a blank white screen.
Solution is simple: Use the correct link! I mention this fact in my initial user invitation email and training, manuals, etc. . But from time to time users still forget to store the correct link.
Can we somehow achieve that the browser link is stored without the secondary data? Is this behavior still a thing in Innovator 14?
Thanks and best regards!
Angela

