TypeError: Cannot read properties of undefined (reading 'itemTypeGridPlugin')

Offline Senthurpari Sargunam 9 months ago

Dear team,

We are currently using Aras version Release19. However, when attempting to perform searches for both parts and documents, we encounter an error stating "TypeError: Cannot read properties of undefined (reading 'itemTypeGridPlugin')." This error is causing the search operation to fail. Could you please advise on how to resolve this issue? I have already checked the error log, but I couldn't find any relevant information.

Attaching screenshot for your reference.

Regards,

S. Senthurpari

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Offline Gopikrishnan 9 months ago

Hi

Below are the some steps you give a try

1. Try clearing the cache and check.

2. Validate this error is happening only for particular user or for all the user.

3. Validate if there is any modification to this file \Aras\Innovator\Innovator\Client\Modules\cui\plugins\itemTypeGridPlugin

Thanks,

Gobikrishnan R
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Offline Senthurpari Sargunam 9 months ago in reply to Gopikrishnan

Hi Gobikrishnan

I have fixed the bug. It is related client side specific error i.e. Action -> Preference. I have done the reset and takes effect.

Regards,

S. Senthurpari
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Offline Senthurpari Sargunam 9 months ago in reply to Gopikrishnan

Hi Gobikrishnan

I have fixed the bug. It is related client side specific error i.e. Action -> Preference. I have done the reset and takes effect.

Regards,

S. Senthurpari
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